FAQ

What are the hours of operation?

We operate 51 weeks of the year. Our hours of operation are as follows:

  • Before school care 7 am to 9 am Monday to Friday
  • After school care 3 pm to 6 pm Monday to Friday
  • Vacation care 7 am to 6 pm Monday to Friday
  • Pupil-free days 7 am to 6 pm Monday to Friday
SMOOSH does not operate during Public Holidays



How many children allowed to attend the centre?

The maximum number of children allowed to attend the centre at any time is strictly limited to the number of places SMOOSH has been allocated by the Department of Community Services:

  • 40 places for Morning session
  • 75 places for Afternoon session
  • 55 places for Vacation care



Is there any priority given for a placement in care?

We will not discriminate against families needing care, however priority of access to childcare places is determined by the Government guidelines. Under the agreement with the Commonwealth Government, priority for a place at this centre will be given to:

  1. Working parents

  2. Parents seeking work.

  3. Parents studying for work purposes.

Other places will be available if not filled by the above priorities.



How can I place my child on a waiting list?

Parents may place their child/ren on the SMOOSH waiting list after payment of a non-refundable deposit. Placement from the waiting list is determined by:

  1. priority of access guidelines

  2. siblings already in care, and

  3. date child(ren) are placed on the waiting list.

Parents are able to access their status on the waiting list on request. No-one will be discriminated against on the basis of his or her cultural background, religion, gender, disability, marital status or income.